Microsoft
Dynamics 365 Contact Center
Unifies customer interactions with AI and automation for efficiency
From
70.20 EUR /month
Tax not included
Overview
Dynamics 365 Contact Center is a comprehensive customer service solution designed to manage and enhance customer interactions across various communication channels. It integrates voice, chat, email, and social media to provide a unified experience for both customers and agents.
See how it works
Plans
  • Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise annual with yearly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

    70.20 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise annual with yearly payment NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    70.20 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Add-on for Customer Service Enterprise annual with yearly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

    84.20 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise monthly with monthly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

    84.24 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise monthly with monthly payment NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    84.24 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Voice annual with yearly payment NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    88.90 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Digital annual with yearly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital messaging and chat channels.

    88.90 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Add-on for Customer Service Enterprise monthly with monthly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

    101.04 EUR /month
    Tax not included
  • Dynamics 365 Contact Center annual with yearly payment NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    103.00 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Voice monthly with monthly payment NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    106.68 EUR /month
    Tax not included
  • Dynamics 365 Contact Center Digital monthly with monthly payment NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital messaging and chat channels.

    106.68 EUR /month
    Tax not included
  • Dynamics 365 Contact Center monthly with monthly payment NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    123.60 EUR /month
    Tax not included
Features
  • Omnichannel Integration
    Manages customer interactions across multiple channels
  • AI-Driven Insights
    Enhances service with intelligent automation and analytics
  • Unified Interface
    Streamlines agent workflows with a single platform
  • Improved Efficiency
    Automates routine tasks to boost productivity
  • Personalized Service
    Provides detailed customer insights for tailored support