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Microsoft
Dynamics 365 Contact Center
Unifies customer interactions with AI and automation for efficiency
From
70.20 EUR /month
Tax not included
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Overview
Dynamics 365 Contact Center is a comprehensive customer service solution designed to manage and enhance customer interactions across various communication channels. It integrates voice, chat, email, and social media to provide a unified experience for both customers and agents.
See how it works
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Plans
  • Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise P1Y Annual NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

    842.40 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise P1Y Annual NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    842.40 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Add-on for Customer Service Enterprise P1Y Annual NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

    1010.40 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Voice Add-on for Customer Service Enterprise P1M Monthly NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides native voice capabilities as part of your customer engagement.

    84.24 EUR /month
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Digital Add-on for Customer Service Enterprise P1M Monthly NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    84.24 EUR /month
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Voice P1Y Annual NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    1066.80 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Digital P1Y Annual NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital messaging and chat channels.

    1066.80 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Add-on for Customer Service Enterprise P1M Monthly NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This add-on license to Dynamics 365 Customer Service Enterprise provides customer engagement across digital and voice channels for an all-in-one solution.

    101.04 EUR /month
    Tax not included
    Buy now
  • Dynamics 365 Contact Center P1Y Annual NCE

    P1Y: 1 year subscription <br/> Annual: Yearly payment <br/> NCE: Simplified subscription model <br/>

    1236.00 EUR /year
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Voice P1M Monthly NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    106.68 EUR /month
    Tax not included
    Buy now
  • Dynamics 365 Contact Center Digital P1M Monthly NCE

    Dynamics 365 Contact Center is a Copilot-first contact center solution that brings intelligence, automation, and efficiency to every customer engagement channel. This license provides customer engagement across digital messaging and chat channels.

    106.68 EUR /month
    Tax not included
    Buy now
  • Dynamics 365 Contact Center P1M Monthly NCE

    P1M: 1 Month subscription <br/> Monthly: Monthly payment <br/> NCE: Simplified subscription model <br/>

    123.60 EUR /month
    Tax not included
    Buy now
Features
  • Personalized Service
    Provides detailed customer insights for tailored support
  • Improved Efficiency
    Automates routine tasks to boost productivity
  • Unified Interface
    Streamlines agent workflows with a single platform
  • AI-Driven Insights
    Enhances service with intelligent automation and analytics
  • Omnichannel Integration
    Manages customer interactions across multiple channels